Privacy notice.

This notice explains what information Better Wellness Center collects, how we use it and the choices you have. It covers both this website and the information you give us as a patient of the practice.

Protected health information

Health information you share with us as a patient is protected under the Health Insurance Portability and Accountability Act (HIPAA). We use it to provide your care, to arrange payment for that care and to run the practice. We do not sell it, and we do not share it for marketing.

We will ask for your written authorization before disclosing your health information for any purpose outside treatment, payment or practice operations — including before coordinating with another provider you have asked us to work with.

Your rights

• To see and get a copy of your record, usually within thirty days of asking
• To ask us to correct something you believe is wrong
• To ask for a list of disclosures we have made
• To ask us to communicate with you a particular way, or at a particular address
• To ask us to restrict what we share, which we will honor where the law allows
• To file a complaint with us or with the U.S. Department of Health and Human Services, without retaliation

Information this website collects

When you submit the appointment request or the contact form, we receive what you type into it: your name, phone number, email address, the reason for your visit and anything else you choose to tell us. We use it to contact you about that request and nothing else.

Our web host records standard server logs — IP address, browser type, pages requested and timestamps — for security and to keep the site running. Photographs on this site are served by a third-party image host, which receives your IP address as part of delivering them.

Cookies and analytics

This site sets no advertising cookies and runs no third-party tracking or advertising scripts. Small preferences may be kept in your browser's own storage; nothing is shared with anyone.

How we protect information

Patient records are kept in an access-controlled system with encryption in transit and at rest. Access is limited to staff who need it to do their work. Paper is stored locked and shredded when it is no longer needed.

Children

This site is not directed to children under thirteen, and we do not knowingly collect their information through it.

Changes

If we change this notice we will post the new version here with a new date, and a copy will be available at the front desk.

Contact

Questions, requests and complaints all go to the same place: staff@betterwellnessclinic.com or 954-666-5790. You can also write to us at 1400 E. Oakland Park Blvd, Ste 103, Oakland Park, FL 33334.